General
It is the stated mission of the company to be the preferred supplier of profitable Training Programs to our clients, through sustained quality of services.
The company is equipped with a comprehensive range of expertise and services, which will enable our clients to make positive decisions and selections in the future.
We strive to offer our services at a reasonable price for each student, while leaving the student with the feeling that they definitely received their money’s worth in service and education. To do this we want to offer our service at a price that is consistent with the customer’s perception of the value they received. We believe this is done by creating the proper mental image in each customer’s mind, about the training and service experienced at NATIONAL FIRST AID ACADEMY.
Quality control is meaningful in the sense that we constantly check ourselves to insure we are delivering the best possible service. To this end we have a student feedback form and regular internal assessments and moderations. We do Quality control quite frequently to ensure that our NFAA facilitators are delivering the best possible training. Regular internal assessments is done by student feedbacks.
National First Aid Academy is registered with the Department of Labour as a training provider with CI number CI 394. Regulation 3 (4) (d), however change the necessities for the company to register and receive accreditation with HWSETA (SAQA) for quality assurance purposes. Not with standing the company operates on the same principal and guidlines used by SAQA so that quality asurance is garenteed.
Registration as described by General Safety Regulations (GNR. 1031 of 30 May 1986) Section 3 (4)
All facilitators/Instructors are.
All courses are designed to comply with the South African Qualifications Authority (SAQA) (outcome based) standards and furthermore are aligned where possible to meet with the new unit standards. The courses are designed to include a full set of lecture notes for each learner, practical components, case studies and group discussions.
First Aid
NFAA registered training provider with Dept. Labour reg nr CI 394.
Regulations form Dept. Labour specifies the minimum contents and what each level of first aid course must contain.
We use a system developed over years of experience where the contents of a course gets enhanced to suite the requirements of each individual client.
This is achieved by the detailed training Manuel used. The facilitators can present an in-depth discussion on a subject, would the need arise.
Our First aid training in all its varieties, is all in accordance with the regulations set out by the Dept. of Labour. This will enable businesses to comply with the Occupational Health and Safety Act.
All the programs include the following material:
• Study Manual
• Certificate for level trained on successful completion - valid for 3 Years
• In-house training
Our First Aid course is divided in three levels with increasing knowledge and skill levels in mind. A student must proceed his/her training along these levels and must have a valid competency certificate for level one to be able to start with a level two course and the same for level three.
Applicants who want to pursue a career as paramedical officers in the emergency service, has to be fully competent in level three first aid, as this is a pre-requisite to start paramedical training.
Certain Safety plans may need personnel that have a Level three - First Aid training as this will generally depend on the type of risks and potential injuries associated with their industry or manufacturing developments.
Fire Control
Ignorance is any person’s worse enemy in any situation, especially where people do not acknowledge their incapability. What is worse is where people do not accept that a situation that can develop in their surroundings. A fire is an excellent example of this.
Fire is one of the most known culprits in South Africa, where at least a thousand people annually loose their lives. Most of these people die, due to the inhalation of toxic gases, superheated air and smoke and not necessarily to any physical burn wounds. The purpose of this training course is to inform people of the dangers attached to fire, and how to deal with a basic fire situation. 
The intention is not to make fire fighters out of the delegates, but rather to make them aware of the hazardous condition and how to react as a first line of defense. Even more important, is to teach them what to do when they are no longer in a position to deal with a hazardous situation.
The Objective of the Basic Fire Module is to inform the delegates of the elements of fire, in order for them to understand the subject. This knowledge will enable them to prevent fires from occurring in their environment and to deal with the situation whilst the fire is still in a controllable stage.
Safety Representative
In South Africa, the Occupational Health and Safety Act (OHSA) provide employers and employees with general guidelines that are needed in the work place to protect employees from occupational hazards and risks that may cause physical and psychological harm.
No. 85 of 1993:Occupational Health and Safety Act as amended by Occupational Health and Safety Amendment Act, No. 85 Of 1993
7. General duties of employers to their employees
13. General duties of employees at work
14. Duty not to interfere with, damage or misuse things
15. Chief executive officer charged with certain duties
16. Health and safety representatives
17. Functions of health and safety representatives
18. Health and safety committees
19. Functions of health and safety committees
20. General prohibitions
The above sections of the l.a.w. gets explained to workers so that they have the knowledge to be able to perform the duties of Safety representatives as the L.A.W. requires from them.
Training 
